Main product

Overview


AI-enhanced performance designed to keep up with your day.
Boost productivity with the HP All-in-One Desktop, powered by Intel Core™ Ultra Processors[2]<'sup> with built-in AI for fast multitasking. Store files with up to 2TB storage[3]<'sup>, enjoy fast load times with DDR5 memory, and get instant AI help with the Copilot[1]<'sup> key. Intel UHD[4]<'sup> graphics enhance visuals, while Wi-Fi 6[5]<'sup> ensures smooth connections.




At-a-glance


  • 16 GB DDR5-5600 MT/s (1 x 16 GB), 1 TB PCIe NVMe™ M.2 SSD

  • 68.6 cm (27") diagonal, FHDCloseFull High Definition (FHD) is the resolution 1920x1080 Pixels (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 300 nits, 99% sRGB

  • Achieve more with an Intel® Core™ Ultra Processor[2] with built-in AI, Copilot[1] key and ample DDR5 storage.

  • Boot up in seconds with lightning fast speed with up to 1 TB PCIe NVMe™ M.2 SSD storage.

  • Built for a better tomorrow. Designed using recycled metals and post-consumer recycled plastics to reduce environmental impact and promote super energy efficiency.[14]

  • Connect seamlessly with the HP All-in-One Desktop, featuring a tiltable pop-up camera and AI noise reduction.

  • Designed to run efficiently and reliably at faster speeds, DDR5 is the latest RAM standard. With higher bandwidth, you get more of a boost in performance.

  • Easily type on your computer, then switch to your phone or tablet with the touch of a button. Seamlessly shift between keyboards of two additional devices.

  • Enjoy 2 months of Xbox Game Pass Premium. Free with your new HP device. Access a library of legendary, high-quality games, get exclusive in-game perks, partner discounts, and earn points annually with Xbox Rewards.[12]

  • Enjoy crystal-clear images from any angle. With 178° wide-viewing angles and a vibrant 1920 x 1080 resolution, you'll always have a great view of your favorite content.[10]

  • Enjoy the sun and your favorite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.

  • Experience versatility with Intel® Core Ultra Processors. Evolved AI that makes intelligent collaboration and creation more accesible than ever before.[9]

  • From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content—Windows 11 is the place to think, express, and create in a natural way.[8]

  • Handle it all with the HP All-in-One's responsive memory, ample storage, slim display, and fast Wi-Fi 6[5].

  • Intel Core™ Ultra 7 255U (up to 5.2 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads)

  • Intel UHDCloseUltra High Definition (UHD) is the resolution 3840x2160 pixels. What this means is that there are more pixels per inch (PPI) in a UHD display than a FHD (Full High Definition 1920x1080) display. This gives a higher resolution display Graphics

  • Log in safely through Windows Hello with the infrared sensor. With an 88-degree, wide-angle field of view, you can video chat with your entire family or group of friends in stunning detail.[15]

  • Plug in your external storage with this USB Type-A port, featuring 5Gbps signaling data rate.[16]

  • Pump up the volume to your favorite music, movie or game with dual-stereo speakers.

  • Secure your device with award winning antivirus and online protection. Free trial includes secure VPN for privacy and data protection when browsing on public Wi-Fi[13]

  • Smoothly stream 4K content and play your favorite games in 720p, without the need for a dedicated graphics card. With excellent Intel® UHDCloseUltra High Definition (UHD) is the resolution 3840x2160 pixels. What this means is that there are more pixels per inch (PPI) in a UHD display than a FHD (Full High Definition 1920x1080) display. This gives a higher resolution display graphics performance, you'll see the difference in everything you do.[4]

  • This thoughtfully designed HP All-in-One includes recycled plastic[6] and recycled metal[7] in its design.

  • Using DC Dimming technology that controls brightness by adjusting direct current rather than cycling the backlight, we can eliminate screen flickering for more comfortable viewing.[11]

  • Windows 11 Home




Reasons to buy

  • 16 GB DDR5-5600 MT/s (1 x 16 GB), 1 TB PCIe NVMe™ M.2 SSD
  • 68.6 cm (27") diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 300 nits, 99% sRGB
  • Achieve more with an Intel® Core™ Ultra Processor[2] with built-in AI, Copilot[1] key and ample DDR5 storage.
  • Boot up in seconds with lightning fast speed with up to 1 TB PCIe NVMe™ M.2 SSD storage.
  • Built for a better tomorrow. Designed using recycled metals and post-consumer recycled plastics to reduce environmental impact and promote super energy efficiency.[14]
  • Connect seamlessly with the HP All-in-One Desktop, featuring a tiltable pop-up camera and AI noise reduction.
  • Designed to run efficiently and reliably at faster speeds, DDR5 is the latest RAM standard. With higher bandwidth, you get more of a boost in performance.
  • Easily type on your computer, then switch to your phone or tablet with the touch of a button. Seamlessly shift between keyboards of two additional devices.
  • Enjoy 2 months of Xbox Game Pass Premium. Free with your new HP device. Access a library of legendary, high-quality games, get exclusive in-game perks, partner discounts, and earn points annually with Xbox Rewards.[12]
  • Enjoy crystal-clear images from any angle. With 178° wide-viewing angles and a vibrant 1920 x 1080 resolution, you'll always have a great view of your favorite content.[10]
  • Enjoy the sun and your favorite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.
  • Experience versatility with Intel® Core Ultra Processors. Evolved AI that makes intelligent collaboration and creation more accesible than ever before.[9]
  • From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content—Windows 11 is the place to think, express, and create in a natural way.[8]
  • Handle it all with the HP All-in-One's responsive memory, ample storage, slim display, and fast Wi-Fi 6[5].
  • Intel Core™ Ultra 7 255U (up to 5.2 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads)
  • Intel UHD Graphics
  • Log in safely through Windows Hello with the infrared sensor. With an 88-degree, wide-angle field of view, you can video chat with your entire family or group of friends in stunning detail.[15]
  • Plug in your external storage with this USB Type-A port, featuring 5Gbps signaling data rate.[16]
  • Pump up the volume to your favorite music, movie or game with dual-stereo speakers.
  • Secure your device with award winning antivirus and online protection. Free trial includes secure VPN for privacy and data protection when browsing on public Wi-Fi[13]
  • Smoothly stream 4K content and play your favorite games in 720p, without the need for a dedicated graphics card. With excellent Intel® UHD graphics performance, you'll see the difference in everything you do.[4]
  • This thoughtfully designed HP All-in-One includes recycled plastic[6] and recycled metal[7] in its design.
  • Using DC Dimming technology that controls brightness by adjusting direct current rather than cycling the backlight, we can eliminate screen flickering for more comfortable viewing.[11]
  • Windows 11 Home

Specification

Technical Description: HP All-in-One Desktop AI 27-cr2002na PC
Audio
Built-in microphone:Microphone that is found inside the product.
Yes
RMS rated power:RMS (Root mean square) is a measure of the continuous power required by a device, in particular audio amplfiers and loudspeakers.
4 W
Number of speakers:The quantity of speakers included in/with the product.
2
Built-in speaker(s):The device contains speaker(s) to produce sound.
Yes

Brand-specific features
HP GTIN (EAN/UPC):
199251269790
HP Artificial Intelligence:
AI PC
HP Software provided:
HP Connection Optimizer; HP Support Assistant; OMEN Gaming Hub; HP Enhanced Lighting
HP front camera:
HP TrueVision FHD IR
HP segment:
Home
HP Support Assistant:
Yes
HP speaker type:
HP Dual Speakers

Camera
Infrared (IR) camera:
Yes
Camera HD type:
Full HD
Camera resolution:Amount of data measured in pixels that the product captures to form the image
1920 x 1080 pixels
Built-in camera:The product has an integrated camera.
Yes

Carbon footprint
Carbon emissions, end-of-life (kg of CO2e):
2
Carbon emissions, logistics (kg of CO2e):
3
Carbon emissions, manufacturing (kg of CO2e):
179
Total carbon emissions, w/o use phase (kg of CO2e):
20
Total carbon footprint (kg of CO2e):
200

Design
Country of origin:Country where the device is made.
China, Thailand
Introduction year:
2025
Colour name:
Shell white
Product colour:
White

Display
Colour gamut:
99%
Anti-glare screen:Always gives an optimal view, even in direct sunlight.
Yes
RGB colour space:
sRGB
Panel type:
IPS
Display brightness:Brightness is the amount of radiating light emitted from the screen. The brightness rating is measured in candellas per square meter, commonly known as 'nits'.
300 cd/m²
Native aspect ratio:The aspect ratio is the ratio of the width of an image to its height. The native aspect ratio is the one which the projector/display is particularly designed for. Images shown in native aspect ratio will utilize the entire resolution of the display and achieve maximum brightness. Images shown in other than native aspect ratio will always have less resolution and less brightness than images shown in native aspect ratio.
16:9
HD type:Type of supported High Definition (e.g. Full HD, 4K Ultra HD).
Full HD
Touchscreen:A screen of a laptop, smartphone, etc., that responds to touch so you can control the interface using your fingers.
No
Display resolution:The number of distinct pixels in each dimension that can be displayed. It is usually quoted as width × height, with the units in pixels: for example, "1024 × 768" means the width is 1024 pixels and the height is 768 pixels. The higher the number of pixels, the sharper the image.
1920 x 1080 pixels
Display diagonal:Size of the display for this product, measured diagonally, usually in inches.
68.6 cm (27")

Graphics
On-board graphics card model:
Intel® UHD Graphics
On-board graphics card family:
Intel® UHD Graphics
On-board GPU manufacturer:
Intel
On-board graphics card:
Yes
Discrete graphics card model:
Not available
Discrete graphics card:
No

Logistics data
UNSPSC-code:
43211507

Memory
Memory data transfer rate:
5600 MT/s
Memory form factor:Design of the memory e.g. 240-pin DIMM, SO-DIMM.
DIMM/SO-DIMM
Memory layout (slots x size):The slots and size of the memory for the CPU.
1 x 16 GB
Memory clock speed:The frequency at which the memory (e.g. RAM) runs.
5600 MHz
Memory slots type:A memory slot, also known as a memory socket or RAM slot, is what allows computer memory (RAM) to be inserted into the computer. Depending on the motherboard, there will usually be 2 to 4 memory slots (sometimes more on high-end motherboards). The most common types of RAM are SDRAM and DDR for desktop computers and SODIMM for laptop computers, each having various types and speeds.
SO-DIMM
Memory slots:Number and type of memory expansion slots, including connector and memory module descriptions.
2
Internal memory type:The type of internal memory such as RAM, GDDR5.
DDR5-SDRAM
Internal memory:A computer's memory which is directly accessible to the CPU.
16 GB

Network
Bluetooth version:The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).
5.4
Bluetooth:Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
Yes
Ethernet LAN data rates:The different speed levels of the Ethernet LAN connection.
10,100,1000 Mbit/s
Ethernet LAN:An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes
Antenna type:Type of antenna, also known an aerial, e.g. external, internal.
2x2
WLAN controller model:
Realtek RTL8852BE
Wi-Fi standards:The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.
Wi-Fi 6 (802.11ax)
WLAN controller manufacturer:
Realtek
Top Wi-Fi standard:
Wi-Fi 6 (802.11ax)
Wi-Fi:Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.
Yes

Networking
Bluetooth version:The type of bluetooth technology in the product e.g. Bluetooth Smart (v4.0).
5.4
Bluetooth:Bluetooth is a low-power radio technology developed to replace the cables and wires currently used to link or connect electronic devices such as personal computers, printers, and a wide variety of handheld devices including mobile phones. Because it uses radio-wave connectivity, a Bluetooth-enabled device has a constant, established connection to whatever browser it uses. This saves the user the trouble of logging on to check for emails or news updates, for example.
Yes
Ethernet LAN data rates:The different speed levels of the Ethernet LAN connection.
10,100,1000 Mbit/s
Ethernet LAN:An Ethernet LAN (Local Area Network) interface is present, for a wired conection via a cable.
Yes
Antenna type:Type of antenna, also known an aerial, e.g. external, internal.
2x2
WLAN controller model:
Realtek RTL8852BE
Wi-Fi standards:The type of wireless local area network (LAN). It can be ad-hoc, where units in a network communicate peer-to-peer, or Infrastructure, where units communicate with each other via an access point A LAN interconnects computers in a small area e.g. home, school or office.
Wi-Fi 6 (802.11ax)
WLAN controller manufacturer:
Realtek
Top Wi-Fi standard:
Wi-Fi 6 (802.11ax)
Wi-Fi:Popular technology that allows an electronic device to exchange data or connect to the internet wirelessly using radio waves.
Yes

Neural processor unit (NPU)
NPU performance up to:
12 TOPs
AI software frameworks supported by NPU:
DirectML, ONNX RT, OpenVINO, Windows ML
Windows Studio effects support:
Yes
Sparsity support:
Yes
Neural processor unit (NPU):
Intel AI Boost

Operating system/software
Pre-installed software:List of pre-installed software for the product; including manufacturer; coined name and modules where applicable; or generic descriptor
1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Trial software:
100 GB Dropbox storage for 3 months
Operating system installed:Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Home

Other features
Memory module type:
SODIMM
Chassis type:The type of rigid framework onto which is the hosuing for device components.
All-in-One
Display diagonal (metric):This is the size of the display screen, measured diagonally.
68.6 cm
Manufacturer warranty:
1 year (1/1/0) limited warranty includes 1 year of parts and labor. No on-site repair. Terms and conditions vary by country. Certain restrictions and exclusions apply.
Power supply:The way in which the product is powered e.g. rechargeable battery, mains electricity connected via a plug and cable.
90 W
Display bezel technology:
Micro-Edge

Packaging content
Numeric keypad:Small, palm-sized, seventeen key section of a computer keyboard, usually on the very far right. The numeric keypad features digits 0 to 9, addition (+), subtraction (-), multiplication (*) and division (/) symbols, a decimal point (.) and Num Lock and Enter keys. Laptop keyboards often do not have a numpad, but may provide numpad input by holding a modifier key (typically labelled "Fn") and operating keys on the standard keyboard.
No
Keyboard connectivity:
Wireless
Keyboard included:
Yes
Mouse connectivity:
Wireless
Mouse included:A mouse is included with this product.
Yes

Performance
Motherboard chipset:The chipset connects the microprocessor to the rest of the motherboard.
Intel SoC
Market positioning:
Everyday
Product type:The sub-category of the product.
All-in-One PC

Ports & interfaces
Combo headphone/mic port:
Yes
Microphone in:The socket where a microphone is connected to the device.
Yes
HDMI version:
1.4
HDMI ports quantity:The number of sockets (ports) for HDMI connections. HDMI (High-Definition Multimedia Interface) is a compact audio/video interface for transferring uncompressed video data and compressed/uncompressed digital audio data from a HDMI-compliant device ("the source device") to a compatible computer monitor, video projector, digital television, or digital audio device. HDMI is a digital replacement for existing analog video standards.
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity:
0
USB4 Gen 3x2 ports quantity:
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity:
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity:
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity:
2
USB 2.0 ports quantity:Number of USB 2.0 ports (connecting interfaces) in the device. USB 2.0 was released in April 2000 (now called "Hi-Speed"), adding higher maximum signaling rate of 480 Mbit/s (effective throughput up to 35 MB/s or 280 Mbit/s), USB 2.0 ports are usually black.
2
Ethernet LAN (RJ-45) ports:Number of Ethernet LAN (RJ-45) ports (connecting interfaces) in the device. Ethernet LAN (RJ-45) ports allow a computer to connect to the ethernet.
1

Power
AC adapter input voltage:
100 - 240 V
AC adapter frequency:
50 - 60 Hz
AC adapter power:
90 W

Processor
Maximum turbo power:
57 W
Processor base power:
15 W
Processor socket:Mechanical component(s) that provides mechanical and electrical connections between a microprocessor and a printed circuit board (PCB). This allows the processor to be replaced without soldering.
BGA
Processor cache type:
L3
Processor cache:
12 MB
Low Power Efficient-core Base Frequency:
700 MHz
Efficient-core base frequency:
1.7 GHz
Performance-core base frequency:
2 GHz
Low Power Efficient-core Max Turbo Frequency:
2.4 GHz
Efficient-core Max Turbo Frequency:
4.2 GHz
Performance-core Max Turbo Frequency:
5.2 GHz
Low Power Efficient-cores:
2
Efficient cores:
8
Performance cores:
2
Processor boost frequency:The turbo boost is an automatic, managed accelleration of the processor when one of the cores is overloaded.
5.2 GHz
Processor threads:
14
Processor cores:The number of central processing units ('cores') in a processor. Some processors have 1 core, others have 2 (e.g. Intel Core Duo) or more (e.g. the Intel Xeon E7-2850 has 10 cores).
12
Processor model:The model number for the processor in a computer.
255U
Processor generation:
Intel Core Ultra (Series 2)
Processor family:A family of processors is a group of processors produced by one company over a short period of time e.g. Intel Pentium processors.
Intel Core Ultra 7
Processor manufacturer:The manufacturer that produced the processor.
Intel

Processor special features
Intel® Turbo Boost Technology:Higher Performance When You Need It Most\nIntel® Turbo Boost Technology 2.0 accelerates processor and graphics performance by increasing the operating frequency when operating below specification limits. The maximum frequency varies depending on workload, hardware, software, and overall system configuration.
Yes

Software
Pre-installed software:List of pre-installed software for the product; including manufacturer; coined name and modules where applicable; or generic descriptor
1 month trial for new Microsoft 365 customers, McAfee Online Protection 30-day trial; 1-month Adobe free trial offer; PC Game Pass 3-month trial
Trial software:
100 GB Dropbox storage for 3 months
Operating system installed:Type of operating system on a device e.g. IOS on Apple devices, Android for mobile devices.
Windows 11 Home

Storage
Optical drive type:An optical drive uses laser to read optical discs such as CDs, DVDs and Blu-Ray. Some types of optical drive are: CD ROM drive, CR-RW (CD writer) drive, DVD-ROM.
No
SSD form factor:
M.2
NVMe:
Yes
SSD interface:
PCI Express
SSD capacity:
1 TB
Number of SSDs installed:
1
Total SSDs capacity:
1 TB
Number of storage drives installed:Amount of storage drives built into the device.
1
Storage media:Used for the storage of date e.g. HDD (hard disk drive), SSD (solid-state drive).
SSD
Total storage capacity:The total amount of data that can be stored on the device.
1 TB

Sustainability
Sustainability compliance:
Yes
Sustainability certificates:
ENERGY STAR, EPEAT
Sustainable technologies and materials:
Ocean-bound plastic; At least 10% recycled metal; At least 40% post-consumer recycled plastic

Technical details
General Product Safety Regulation (GPSR) URL:
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true ; HP REG 23010, 08028 Barcelona, Spain ; reg@hp.com

Weight & dimensions
Package weight:Weight of the packaged product.
6.72 kg
Package height:The distance from the top to the bottom of the packaging.
520 mm
Package depth:The distance from the front to the back of the packaging.
175 mm
Package width:The distance from one side of the packaging to the other.
730 mm
Weight:Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
6.72 kg
Weight (with stand):
6.72 kg
Height (with stand):
516.8 mm
Depth (with stand):
186.3 mm
Width (with stand):
612.5 mm

Product details

BM5M3EA#ABU HP 0199251269790

HP All-in-One Desktop AI 27-cr2002na PC

£1001.88 and In stock

SKU: BM5M3EA#ABU

HP All-in-One Desktop AI 27-cr2002na PC

Quick Code: Q2948370 MPN: BM5M3EA#ABU

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Key Features

  • Windows 11 Home
  • Intel UHD Graphics